World Usability Day 2017 Berlin | KeynoteRedefining the „Smart-Everything“ Paradigm: Smart Spaces Make People Smarter

Redefining the „Smart-Everything“ Paradigm: Smart Spaces Make People Smarter

This keynote presents different manifestations and problems of the ‘Smart-Everything’ paradigm, provides a critical reflection of its implications and proposes a human-centered design approach resulting in the provision of “people-oriented, empowering smartness”. The approach is characterized by design goals like “keeping the human in the loop and in control” and the proposal that “smart spaces make people smarter”.

While the approach has general applicability, examples are taken from the deployment of ‘smart’ technologies in urban environments, e.g., the hype about ‘smart cities’. What does the term ‘smart’ imply? Intelligent? Automated, strictly controlled by algorithms? Artificial Intelligence? Without humans involved? Autonomous – as in autonomous, driverless driving? How much will and should our urban life depend on smart technologies? How much control should people still have? How about: Smart spaces make people smarter and not more dependent? It is argued that a citizen-centered design approach is needed for going beyond technology-driven ubiquitous instrumentations and to arrive at ‘beyond smart-only cities’.

The problems concern not only AI and algorithmic automation but also the trade-off between smartness and privacy. While it is acknowledged that smart services require personal data and profiles, it is also true that people are not really asked beforehand for their permission to collect and use these data. People are not offered the choice to decide and make the trade-off decision themselves, but are confronted with serious privacy infringements – a problem with increasing relevance in smart cities. A ‘privacy by design’ approach is required and proposed.

The combination of redefining the ‘smart-everything’ paradigm, employing ‘privacy by design’ and enforcing an overall citizen-centered design approach is guided by the goal of reconciling people and technology and of creating and maintaining a balance of decision-making entities. It should convince and tempt all stakeholders to go ‘beyond smart-only cities’ and transform them into Humane, Sociable and Cooperative Smart Hybrid Cities.

Ort & Zeit

Event Hours(1)

  • MOA 9/10

    09.30 – 10.30

    Dr. Dr. Norbert Streitz


Dr. Dr. Norbert Streitz

Dr. Dr. Norbert Streitz (Ph.D. in physics, Ph.D. in cognitive science) is a Senior Scientist and Strategic Advisor with more than 35 years of experience in information and communication technology. Founder and Scientific Director of the Smart Future Initiative launched in 2009. From 1987-2008, he held positions as Deputy Director and Division Manager at the Fraunhofer Institute IPSI, Darmstadt, e.g., founding and managing the research division „AMBIENTE – Smart Environments of the Future“. Teaching appointments at the Department of Computer Science, Technical University Darmstadt for more than 15 years. Before Fraunhofer, he was Assistant Professor at the Technical University Aachen (RWTH), where he founded and managed ACCEPT (AaChen Cognitive Ergonomics ProjecT). At different times of his career, he was a post-doc research fellow at the University of California, Berkeley, a visiting scholar at Xerox PARC, Menlo Park, and at the Intelligent Systems Lab of MITI, Tsukuba Science City, Japan.

Principal Investigator and Manager of many projects funded by the European Commission (EC) and industrial and public national and international funding agencies. Reviewer and evaluation expert for the EC, member of Editorial and Advisory Boards, consultant, keynote speaker.

He has published/edited 25 books and authored/coauthored more than 150 scientific peer-reviewed papers. His research and teaching activities cover a wide range of areas: Cognitive Science, Human-Computer Interaction, Hypertext/Hypermedia, Computer-Supported Cooperative Work (CSCW), Ubiquitous Computing, Ambient Intelligence, Privacy Enhancing Technologies (Privacy by Design), Interaction and Experience Design, Hybrid Worlds, Smart Cities and Smart Airports.

Firma: Smart Future Initiative